Privacy policy

At Equals, we take your privacy seriously. Read our policy to find out how we use your personal information and keep it safe.

Why We Collect Your Personal Information

We use identifiers to provide the services requested, such as to perform a contract, fulfill a request for a demo, or provide you with information about our services.

We use identifiers for compliance with legal and regulatory requirements, and related disclosures.

We use identifiers and commercial information for general website administration, which includes record keeping, troubleshooting, data analysis, testing, and survey purposes.

We use identifiers, commercial information, and Internet or other electronic network activity for trend monitoring, marketing, and advertising, as well as to ensure website security.

How We Collect Your Personal Information

We collect identifiers and commercial information directly from you.

We collect Internet or other electronic network activity from your usage of the Equals website and its services.

The California Consumer Privacy Act

Under the California Consumer Privacy Act (‘CCPA’), California residents have certain rights regarding the personal information that businesses have about them. This includes the rights to request access or deletion of your personal information, as well as the right to direct a business to stop selling your personal information.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

CategoryExamplesCollected
AIdentifiersA real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.Yes
BPersonal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.Yes
CProtected classification characteristics under California or federal law.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).Yes
DCommercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.Yes
EBiometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.No
FInternet or other similar network activity.Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.Yes
GGeolocation data.Physical location or movements.No
HSensory data.Audio, electronic, visual, thermal, olfactory, or similar information.No
IProfessional or employment-related information.Current or past job history or performance evaluations.Yes
JNon-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.No
KInferences drawn from other personal information.Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.No


With Whom We Share and Sell Your Personal Information

Equals shares personal information as necessary for certain “business purposes,” as defined by the CCPA (Cal. Civ. Code 1798.140(d)). This includes sharing identifiers, commercial information and internet or other electronic network activity with providers of card production, payment processing, customer relationship management, consulting, email, product feedback and helpdesk services.

While Equals does not sell personal information in exchange for any monetary consideration, we do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). This includes sharing identifiers, commercial information and internet or other electronic network activity with advertising networks, website analytics companies, and event sponsors.

The Right to Opt-out of Sale

While Equals does not sell personal information in exchange for any monetary consideration, we do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). We support the CCPA and wish to provide you with control over how your personal information is collected and shared.

You have the right to direct Equals to not sell your personal information. Click here to learn more and to exercise your right to opt-out.

Please note that we may still use aggregated and de-identified personal information that does not identify you or any individual; we may also retain information as needed in order to comply with legal obligations, enforce agreements, and resolve disputes.

Right to Request Disclosure

You have the right to request disclosure about what categories of personal information Equals has sold or disclosed for a business purpose about you and the categories of third parties to whom the personal information was sold or disclosed. Additionally, you have the right to request disclosure of specific pieces of information. Below is a full list of the information that you can include in your request.

  • The categories of personal information that Equals has collected about you
  • The categories of sources from which Equals collected the personal information
  • The business or commercial purpose for collecting or selling the personal information
  • The categories of third parties with whom Equals shares personal information
  • The categories of third parties with whom Equals shares personal information
  • The specific pieces of personal information Equals has collected about you
  • The categories of personal information that Equals disclosed about you for a business purpose
  • The categories of personal information that Equals has sold about you, as well as the categories of third parties to whom Equals sold the information

If you would like to exercise your right to request disclosure, please contact your dedicated Account Manager. Our team will examine your request and respond to you as quickly as possible.

Right to Request Deletion

You have the right to request that Equals delete any personal information about you that Equals has collected from you. Please note that there are exceptions where Equals does not have to fulfill a request to delete information, such as when the deletion of information would create problems with the completion of a transaction or compliance with a legal obligation.

If you would like to exercise your right to delete, please contact your dedicated Account Manager. Our team will examine your request and respond to you as quickly as possible.

The Right to Non-Discrimination

Equals will not discriminate against you (e.g., through denying goods or services, or providing a different level or quality of goods or services) for exercising any of the rights afforded to you.

Contact Information

In compliance with the CCPA, we commit to resolve complaints about your privacy and our collection or use of your Personal Information. California residents with inquiries or complaints regarding this Privacy Notice should first contact Equals at: privacy@equalsmoney.com

By using the Equals Spend card you agree with the terms and conditions of the cardholder agreement and fee schedule. The Equals Spend Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. For customer service call Equals at +1 833-295-3757