Terms & conditions

From time to time, we may make changes to our terms.
Terms
Detail
Documentation
General
Terms and conditions
View the terms and conditions for customers who signed  up before the 1st September 2025.
Retail customers
Retail terms
These retail customer terms and conditions apply to customers who signed up on or after 1st September 2025, and will apply to existing customers from the 1st November 2025. They apply where customers have fewer than 10 employees and a turnover less than €2m a year or you are a charity with a turnover of less than £1m.
Corporate customers
Corporate Terms
These corporate customer terms and conditions apply to customers who signed up on or after 1st September 2025, and will apply to existing customers from the 1st November 2025. They apply where customers have over 10 employees and a turnover of over €2m a year.
Product
Card Service Terms
These product terms and conditions apply to customers with card services who signed up on or after 1st September 2025, and will apply to existing customers from the 1st November 2025.
Product
FX Service Terms
These product terms and conditions apply to customers with FX and international payment services who signed up on or after 1st September 2025, and will apply to existing customers from the 1st November 2025.