Search
Getting Started
Change your account settings
Create and manage cards
Exchange and manage currencies
Integrate with your stack
Organise your balances
Report and monitor activity
Send and receive payments
Set up your team
Platform Exploration
Recipients
Account
Balances
Cards
Forwards
Funds requests
My details
Overview
Payments
People
Security
Transactions
Other
  • All FAQs
  • Static Links
Need more help?
Contact Us
Help Center
Why do I need to provide documentation on my ID or address to support my application?

Why do I need to provide documentation on my ID or address to support my application?

As we are authorised and regulated by the Financial Conduct Authority to provide payment services, we are required to carry out a KYC (Know Your Customer) check which is NOT a credit check just to identify you and where you live.

Related

Getting started with your account

App store buttonGoogle Play button
Products
International paymentsPrepaid business cardsSpend management softwareMulti-currency business account
Use cases
CFDDigital asset firmsiGaming
About
ReviewsWhy Equals MoneyLife at Equals GroupCareersInvestors
Support
ContactService statusFAQsWalkthroughsAPI documentationEnvironmentCustomer vulnerability
Terms & conditionsPrivacy policyCookie policyModern slavery statementGPG Report 2024Complaints
Equals Money PLC is registered in England & Wales, ls No. 05539698. Equals Money PLC is part of Equals Group Limited (Registered in England & Wales No. 08922461). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396). Equals Money Cards are issued by Equals Money International Limited pursuant to license by Mastercard International Inc. Equals Money International Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900493). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.