Terms & conditions
From time to time, we may make changes to our terms.
Terms and conditions
Detail
Documentation
Retail customers
Retail Terms and Conditions
These terms and conditions apply to you if you are one of the following:
• An individual (natural person);
• A micro-enterprise with fewer than 10 employees and an annual turnover of less than €2 million; or
• A charity with an annual turnover of less than £1 million.
• An individual (natural person);
• A micro-enterprise with fewer than 10 employees and an annual turnover of less than €2 million; or
• A charity with an annual turnover of less than £1 million.
Retail customers
Retail Terms and Conditions
These terms and conditions apply to all new and existing customers from the 28th April 2026, and if you meet one of the following criteria:
• An individual (natural person);
• A micro-enterprise with fewer than 10 employees and an annual turnover of less than €2 million; or
• A charity with an annual turnover of less than £1 million.
• An individual (natural person);
• A micro-enterprise with fewer than 10 employees and an annual turnover of less than €2 million; or
• A charity with an annual turnover of less than £1 million.
Product terms
Detail
Documentation
Product
FX Service Terms
These product terms apply to customers with FX and international payment services.