Terms & conditions
From time to time, we may make changes to our terms.
Terms and conditionsDetailDocumentation
Retail customers
Retail Terms and Conditions
These terms and conditions apply to you if you are one of the following:
- An individual (natural person);
- A micro-enterprise with fewer than 10 employees and an annual turnover of less than €2 million; or
- A charity with an annual turnover of less than £1 million.
Corporate customers
Corporate Terms and Conditions
These terms and conditions apply to you if you do not meet the criteria set out in the Retail Terms and Conditions above.
Product termsDetailDocumentation
Product
FX Service Terms
These product terms apply to customers with FX and international payment services.
Product
Cashback Service Terms
These cashback terms apply to customers who signed up on or after 1st September 2025, and will apply to existing customers from the 1st November 2025.