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We’re here to help you

Our support teams are based in the UK and are ready to assist.
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We might have your answer already in our list of frequently asked questions.

You can also speak to our friendly team by email or phone below. All calls are charged at your standard network rate.

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Expense management
Email
business@equalsmoney.com
Call
Existing clients can always call their account manager on their direct line in business hours.
Business hours
09:00 - 17:00 | Monday - Thursday
09:00 - 16:00 | Friday
Information line
+44 (0)20 7778 9302
International payments
Email
dealingdesk@equalsmoney.com
Call
Existing clients can always call their dedicated dealer via their direct line during business hours.
Business hours
09:00 - 17:30 | Monday - Thursday
09:00 - 17:00 | Friday
Payments team
+44 (0)20 7778 7500
Broker platforms
Email
contact@equalsconnect.com
Call
Information line
+44 (0)20 3196 2187
Business hours
09:00 - 17:30 | Monday - Thursday
09:00 - 17:00 | Friday

Our offices

Vintners’ Place (Head Office)

3rd Floor, Vintners' Place
68 Upper Thames Street
London EC4V 3BJ

Chester

Poulton House, Bell Meadow Business Park
Park Lane
Chester CH4 9EP

Our non-business customers use FairFX

From multi currency cards to international payments for properties and investments, we offer expert personal services through FairFX, part of the Equals Group.
Visit FairFX
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Equals Money PLC is registered in England & Wales No. 05539698. Equals Money PLC is part of Equals Group PLC (Registered in England & Wales No. 08922461). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396). Equals Money Cards are issued by Equals Money International Limited pursuant to license by Mastercard International Inc. Equals Money International Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900493). Equals Spend Cards are issued by Valitor Limited pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900688). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.