FAQ / What are the different card transaction statuses?

What are the different card transaction statuses?

Pending: A transaction that hasn't been fully processed yet. This includes card payments and any order (exchange, payment, deposit) that has been debited from a budget but has not yet fully completed.

Complete: A transaction that has successfully been completed. This includes all completed types of orders and currency balance credits/debits. For example, a card transaction that has been fully processed by a merchant. This is a final status.

Card check: A merchant-initiated check on a card, to ensure they've got the correct details and that the card is active. Once they've completed their check, the status will change to pending if successful or declined if unsuccessful.

Declined: A transaction that has been declined. This is a final status.

Reverted: A card transaction that has been cancelled before it was fully processed. This is a final status.

Refunded: A card transaction that has been refunded.

Open: A forward contract which has been booked and had its deposit paid. Once it has been fully paid, the status will change to complete.

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