Terms & conditions
From time to time, we may make changes to our terms. Please select the option that describes how you became an Equals customer to see the terms that apply to you.
Not sure which applies? If you opened your account directly with Equals (on our website or app), choose Equals customers. If your account was provided through another business’ app or platform, choose Customers via an Equals Programme Partner.
Equals customer terms
Equals Customer Terms and Conditions — Retail
EQUALS MONEY CUSTOMER TERMS AND CONDITIONS – UK RETAIL
Version: October 2026
These terms and conditions apply to you if you are one of the following:
- An individual (natural person);
- A micro-enterprise with fewer than 10 employees and an annual turnover of less than €2 million; or
- A charity with an annual turnover of less than £1 million.
Equals Customer Terms and Conditions — Corporate
EQUALS MONEY CUSTOMER TERMS AND CONDITIONS – CORPORATE (UK)
Version: October 2026
These terms and conditions apply to you if you do not meet the criteria set out in the Retail Terms and Conditions above.
Equals product terms
Equals Customer Product Terms — Card Services
CARD SERVICE TERMS
Version: October 2026
These product terms apply to customers with card services.
Equals Customer Product Terms — FX Services
FX SERVICE TERMS
Version: October 2026
These product terms apply to customers with FX and international payment services.
Equals Customer Product Terms — Cashback Services
CASHBACK SERVICE TERMS
Version: July 2025
These cashback terms apply to customers with card services.