Reports and statements

How can you view transactions?

To see your transactions, both card spend and payments, go to <a href="https://app.equalsmoney.com/transactions"><strong>Activity</strong> > <strong>Transactions</strong></a> in the menu.

You’ll see a list of your transactions, ordered by date with the most recent at the top.

You’ll see these details about your transactions:

• Description: This is a label for your transaction as provided by the merchant or recipient. It will include the name of the payee.
• Name: This is the name of the person who made the payment or order on your account. For incoming payments this is empty.
• Balance: This is the name of the Balance that the funds have been debited from.
• Type: The type of transaction, which can be any of the following - Payment, Credit, Exchange, Deposit, Drawdown, Fee, Card, Card check, Card refund, Cash withdrawal
• Amount: the value of the transaction in the currency it was paid in. In the case of an exchange or a payment with an exchange, the other currency value will also be noted.

It is possible to view transactions for a specific card, by going to the “Cards” page and selecting a specific card. A panel will appear on the right. Near the bottom of this panel, there is an option to “View transactions for [name on card]”.

This will take you to the transactions page of your account which will be filtered for transactions from that card.

Which transactions can you view?

Depending on your role, you may not be able to see all the transactions that your organisation has made.

These roles can see all transactions: Owner, Admin, Payer, Viewer, and Accountant.

If you do not have one of the above roles, you will only be able to see transactions from Balances that you are associated with via a Balance role.

You can see the transactions for any Balances that you have one of the following roles on: Balance admin, Balance payer, Balance viewer.

Filtering transactions

Click the filter icon at the top right to filter your transactions.

You can choose to filter your transactions by:

• Date
• Transaction status
• Transaction type
• Balance
• Attachments
• Annotations

Transaction statuses

You’ll see that each transaction has a different status:

Pending: - These could be card transactions that haven’t been fully processed by the merchant, or exchanges. Payments and deposits which have debited a balance but have not been completed yet will also show as pending.
Complete: - These could be card transactions that have been fully processed by the merchant, or other types of orders (payments or exchanges) that have been completed.

Declined: - Card transactions that have been declined

Funds required: Transactions that are pending until money is added to funds the transaction.

Needs approval: Transactions that are pending until the spend is approved. This will only appear if your account has the payment approval feature turned on, requiring approval of all outbound payments.

Open: This only applies to forward contracts. Once a forward contract has been booked and the deposit paid, the order will be displayed as open until payment is complete.

<strong>Cancelled:</strong> Transactions that were cancelled before they completed.

Search for transactions you want to see

It’s also possible to filter for the transactions on a specific card (physical or virtual) by typing the last four digits of the card number into the search bar on the transactions screen.

You can also find every transaction with a specific merchant or payee by typing their name into the search bar.

When do transactions appear?

Transactions appear in the Transactions screen within seconds. This is the same for cards, payments and transfers.

Downloads

You can download four reports. Each one does a different job, so choose based on what you need.

<strong><a href="https://app.equalsmoney.com/transactions">From the Transactions page:</a></strong> click the download icon at the top right of the page, then choose <strong>Statement</strong> or <strong>Transaction activity</strong>.

<strong>Statement (PDF or CSV):</strong> the formal record of your completed transactions, with running balances. Use it for financial reporting. It covers any period up to the end of yesterday.

<strong>Transaction activity CSV:</strong> every transaction on your account, including pending, declined and cancelled ones. Use it to investigate activity. It includes today. <a href="/faqs/whats-the-difference-between-the-transaction-activity-csv-and-the-statement-activity-csv">What's the difference between the transaction activity CSV and the statement?</a>

<strong><a href="https://app.equalsmoney.com/balances">From the Balances page:</a></strong> click the download icon, then choose your report and format. We'll email you a download link.

<strong>Balance statement report (PDF or CSV):</strong> opening and closing balances, plus total credits and debits, across all your Balances for a date range. Useful for month end.

<strong>Balance snapshot report (PDF or CSV):</strong> available, pending and total amounts across all your Balances at the moment you download it. <a href="/faqs/current-balance-report">Read more about the Balance snapshot report</a>

Not sure which report you need? Our <a href="/walkthroughs/how-to-view-reports-and-statements#four-different-types-of-reports">reports walkthrough</a> compares them side by side.