‍How can you view transactions?‍

To look at your transactions, both card spend and payments, please go to the “Transactions” page of your account.

You’ll see a list of your transactions, ordered by the date the transactions took place with the most recent at the top.

You’ll see these details about your transactions:

  • Description: This is a label for your transaction as provided by the merchant or beneficiary. It will include the name of the payee.
  • Name: This is the name of the person who made the transaction on your account. For incoming payments this is empty.
  • Balance: This is the name of the Balance that the funds have been debited from.
  • Type: The type of transaction, which can be any of the following - Payment, Credit, Exchange, Deposit, Drawdown, Fee, Card, Card check, Card refund, Cash withdrawal
  • Amount: The value of the transaction in the currency it was paid in. In the case of an exchange or a payment with an exchange, the other currency value will also be noted.

It is possible to view transactions for a specific card, by going to the “Cards” page and selecting a specific card. A panel will appear on the right. Near the bottom of this panel, there is an option to “View transactions for [name on card]”.

Which transactions can you view?

Depending on your role, you may not be able to see all the transactions that your organisation has made. These roles can see all transactions: Owner, Admin, Payer, Viewer, and Accountant. If you do not have one of the above roles, you will only be able to see transactions from Balances that you are associated with via a Balance role. You can see the transactions for any Balances that you have one of the following roles on: Balance admin, Balance payer or Balance viewer.

You will always be able to see your own transactions.

Filtering transactions

Please click the slider icon at the top right to filter transactions.

You can choose to filter your transactions by:

  • Date
  • Transactions status (pending, declined, needs approval, open complete, funds requires, cancelled)
  • Transaction type (payment, exchange, drawdown, card, card refund, credit, deposit, fee, card check, cash withdrawal)
  • Balance
  • Attachment status (one, lost, included)
  • Annotation status (none, draft, submitted)

Transaction status

You’ll see that each transaction has a different status:

Pending: These could be card transactions that haven’t been fully processed by the merchant, or exchanges. Payments and deposits which have debited a balance but have not been completed yet will also show as pending.

Complete: These could be card transactions that have been fully processed by the merchant, or other types of orders (payments or exchanges) that have been completed.

Declined: Card transactions that have been declined

Funds required: Transactions that are pending until money is added to funds the transaction.

Needs approval: Transactions that are pending until the spend is approved. This will only appear if your account has the payment approval feature turned on, requiring approval of all outbound payments.

Open: This only applies to forward contracts. Once a forward contract has been booked and the deposit paid, the order will be displayed as open until payment is complete.

Search for the transactions you want to see

It’s also possible to search for the transactions on a specific card (physical or virtual) by typing the last four digits of the card number into the search bar on the transactions screen.


It's possible to download (export) a statement or a report of transaction activity. Statements can be downloaded for date ranges up to the day before the current date. Today’s transactions cannot be downloaded as the day is not yet complete.

To download, go to the "Transactions" page and click this download icon at the top right of the page:

We recommended using the statement for reconciliation as this will only show completed transactions. The activity report will show much more detail about your transactions and will include pending transactions, so we recommend this is not uploaded to your accountancy platform.