International payments

1. We will never ask for you to provide an OTP or other password details over the phone or via email

2. If you have any suspicions about communications you receive, do not reply, and get in touch with us immediately via the contact details on our website

3. We will never ask you to share card details over the phone or via email

4. Be on the look out for unusual text messages, even if they say they are from Equals Money

5. Always be particularly cautious if you are contacted about unauthorised transactions

6. If you have had beneficiary account details sent to you over email we recommend calling your beneficiary to confirm them before making a payment

7. Emails from us will always come from @equalsmoney.com, @equals.co, @fairfx.com, @cardonemoney.com