What Is Dropshipping? E-commerce Business Model Explained

Content Manager
-
15
min read
Published:
September 6, 2024
Last updated:
November 11, 2024

Key Takeaways:

  • Dropshipping is a modern fulfilment method that allows E-commerce businesses to sell products without maintaining any inventory. Instead, the merchant or dropshipper forwards the order details to a third-party supplier (such as a manufacturer, distributor, or wholesaler) who handles the distribution and delivers directly to the customer.
  • One of the most appealing aspects of the dropshipping business model is its low startup costs, making it an ideal choice for aspiring entrepreneurs, especially those with limited financial resources. However, while dropshipping offers an accessible entry point to E-Commerce, it’s essential to understand that it also comes with its own set of challenges, such as lower profit margins and reliance on suppliers for product quality and shipping times.
  • Selecting the right business account is crucial when starting a dropshipping business, especially if you plan to operate across international markets. A multi-currency business account can greatly simplify payments and transactions in multiple currencies, which is a common need for dropshippers working with suppliers and customers around the world.

What is dropshipping?

Dropshipping is a modern retail fulfilment method that allows e-commerce businesses to sell products without maintaining any inventory.

In this popular business model, when customers place orders through an online store, the business owner or merchant doesn’t physically handle the product or manage the shipping process. Instead, the merchant forwards the order details to a third-party supplier (such as a manufacturer, distributor, or wholesaler) who handles the distribution and delivers directly to the customer.

How does dropshipping work?

The dropshipping process is relatively straightforward:

  1. Customer places an order: A consumer visits your online store and selects a product to purchase.
  2. Order transfer: Once the order is confirmed, you pass on the necessary information to your dropshipping supplier.
  3. Payment: The supplier charges you for the item sold, along with any applicable dropshipping fees.
  4. Fulfilment: The supplier picks, packs, and ships the product directly to the customer’s address.
  5. Customer receives product: The customer receives their order, often without knowing that it was fulfilled by a third-party supplier.

Roles of stakeholders (dropshippers, suppliers, wholesalers)

In the dropshipping business model, various stakeholders play crucial roles that contribute to the overall functionality and success of the operation. Understanding these roles can help eCommerce businesses navigate the complexities of dropshipping more effectively.

Dropshippers

Dropshippers serve as the retailers in this model, operating online stores that showcase various products without holding any inventory. Their primary responsibilities include:

  1. Marketing and sales: Dropshippers focus on promoting their online store and driving traffic to it. They utilise various marketing strategies, such as social media promotion, search engine optimisation (SEO), and paid advertising, to attract potential customers.
  2. Customer engagement: Once a customer places an order, the dropshipper manages the customer expectations and relationship, handling inquiries, processing orders, and addressing any issues that may arise during the purchasing process.
  3. Order processing: After a transaction is completed, dropshippers relay the order details to the supplier or wholesale supplier, ensuring that they have all the necessary information for fulfilment.
  4. Profit management and repatriation: Dropshippers set the retail prices for the products and keep the difference between the retail price and the wholesale price as their profit margin. Due to the global nature of e-commerce and cross-border trade, it's likely that a portion of a dropshipper's revenue will be comprised of different currencies. Being able to effectively and efficiently exchange currency (for example, by using a multi-currency account) is vital for those looking to establish a global dropshipping operation.

Suppliers

Dropshipping suppliers are the backbone of the dropshipping model, responsible for providing the sold products to customers. Their key functions include:

  1. Product sourcing: Suppliers source and manufacture the products that will be listed on the dropshipper's store. They must maintain quality control to ensure that items meet the expected standards.
  2. Inventory management: Although dropshippers do not hold inventory, suppliers must manage their own stock levels to ensure that they can fulfil orders promptly. This includes tracking inventory and communicating stock availability to dropshippers.
  3. Order fulfilment: Once a dropshipper forwards an order, suppliers pick, pack, and ship the products directly to the end customer. Shipping products is critical, as timely and accurate fulfilment can impact customer satisfaction and the dropshipper's reputation.
  4. Returns and customer service/ support: Suppliers often handle returns and exchanges, providing support to dropshippers when issues arise with product quality or shipping delays.

Wholesalers

Wholesalers play a slightly different role in the dropshipping process , often acting as intermediaries between manufacturers and suppliers. Their functions include:

  1. Bulk purchasing: Wholesalers purchase products in bulk from manufacturers, allowing them to negotiate lower prices. This enables them to offer competitive pricing to dropshippers and their network of suppliers.
  2. Inventory distribution: Similar to suppliers, wholesalers maintain inventory and manage the logistics of distributing products. They can act as an additional layer of fulfilment, especially for dropshippers who want to offer a wider range of products without managing multiple supplier relationships.
  3. Partnership development: Wholesalers often build relationships with both manufacturers and dropshippers, creating a network that can streamline the supply chain and improve efficiency.
  4. Market insight: Wholesalers often have in-depth knowledge of market trends and can provide valuable insights to dropshippers about which products are in demand, helping them make informed decisions about their inventory of products.

Dropshipping method participants

Understanding the distinct roles of dropshippers, suppliers, and wholesalers is vital for anyone looking to enter the dropshipping space. Each stakeholder plays an integral part in the success of the business, from marketing and sales to product sourcing and fulfilment. By leveraging the strengths of each stakeholder, dropshippers can create a seamless shopping experience for customers while minimising their operational challenges.

Benefits of dropshipping

Dropshipping offers several key advantages, making it an attractive eCommerce fulfillment model for entrepreneurs looking to minimise initial investment. By eliminating the need to purchase and store inventory, the financial barriers to entry are significantly lowered.

This model allows for a vast product variety and range, as you can offer numerous items without the burden of stocking them. Additionally, since you don't need to manage physical inventory, dropshipping provides the flexibility to operate from virtually any location, further enhancing its appeal for those seeking freedom in their business operations.

Low startup costs

One of the most appealing aspects of the dropshipping business model is its low startup costs, making it an ideal choice for aspiring entrepreneurs, especially those with limited financial resources.

Traditional retail businesses often require substantial investments, including costs for inventory, warehousing, and storefront leases. In contrast, dropshipping eliminates these upfront expenses, allowing you to launch an e-commerce store with minimal financial risk. Since dropshippers do not need to purchase inventory upfront, they can focus their funds elsewhere within their business, such as building a professional website or online store.

Product variety and range

Additionally, the dropshipping model allows you to test various products and market niches without the need to invest heavily in inventory that may not sell.

As you only pay for products after a customer has made a purchase, it helps significantly to mitigate the risks commonly associated with traditional retail models. If a product doesn’t perform as expected, you can easily pivot to different offerings without incurring losses related to unsold stock.

This flexibility not only minimises financial risk but also provides valuable insights into market trends and consumer preferences.

"Digital nomads" and location flexibility

The dropshipping model is ideally suited to the "digital nomad" lifestyle, offering the flexibility to run a global operation from virtually anywhere, as long as you have an internet connection.

Since it doesn’t require managing physical inventory or shipping logistics, entrepreneurs can focus on their responsibilities remotely. This location independence allows business owners to travel freely while still managing a fully functioning business. Furthermore, the ability to work across different time zones and markets opens up opportunities for global expansion, making dropshipping an excellent fit for those seeking both financial freedom and a flexible, mobile lifestyle.

Drawbacks of dropshipping

However, while dropshipping offers an accessible entry point to eCommerce, it’s essential to understand that it also comes with its own set of challenges, such as lower profit margins and reliance on suppliers for product quality and shipping times.

Therefore, it's critical for aspiring dropshippers to conduct thorough research, choose reliable suppliers, and focus on marketing strategies to distinguish their stores from competitors in this increasingly crowded marketplace.

Low profit margins and intense competition

One of the most significant challenges faced by businesses adopting the dropshipping model is the issue of low profit margins. While dropshipping eliminates the need for inventory management and storage, it simultaneously introduces a stark reality: the financial returns are often quite limited. This can create a precarious balance for entrepreneurs who are eager to launch their online stores with minimal upfront costs.

In a typical dropshipping scenario, sellers purchase products from suppliers at wholesale prices and then mark them up for sale to consumers. However, the markup is frequently constrained by intense competition within the market. As more sellers enter the dropshipping arena, the race to capture customer attention often leads to price undercutting. This means that even if you manage to attract traffic to your store, the profit you can generate per sale is typically diminished.

Challenges with inventory management

Another key challenge of dropshipping arrangements is the managing of inventory effectively.

Since sellers rely on third-party suppliers to fulfil orders, they have limited control over stock levels. This can lead to situations where items listed on the seller’s store become unavailable or out of stock without notice, resulting in delays or cancellations that can negatively impact customer satisfaction. Furthermore, managing multiple suppliers can complicate inventory tracking, as stock levels and restocking times may vary between suppliers.

Starting a dropshipping business

Embarking on a dropshipping venture can be a potentially lucrative endeavour,  especially as mentioned, for those looking to enter the e-commerce landscape with minimal upfront costs. Below is a step-by-step guide to help you navigate the process of starting your own dropshipping business.

Choosing a niche market

When starting a dropshipping business, choosing a niche market  that has a viable market is crucial for long-term success.

A well-defined dropshipping niche allows you to target a specific audience, making it easier to tailor your products and marketing efforts to meet their unique needs. Conduct thorough research to assess market demand, identify your target audience, and analyse competitors already operating in that space. Look for gaps in the market that you can exploit, whether through unique or niche products, pricing strategies, or exceptional customer service.

Picking a niche that balances passion with profitability can help you stand out in a crowded marketplace and build a loyal customer base.

Setting up your online store

Once you have selected a niche, the next critical step is to set up your online store. This is where you will showcase your products and manage customer transactions, so it is essential to create an engaging and user-friendly experience.

Choosing an E-commerce platform

The first decision in setting up your online store is choosing an e-commerce platform. There are several popular options available, each with its unique features and benefits. Platforms like Shopify, WooCommerce, and BigCommerce offer user-friendly interfaces, customisable templates, and the necessary tools for managing a dropshipping business.

Many e-commerce store platforms require a routine subscription, often billed monthly or annually. By choosing a business account that offers single-use payment methods or virtual cards for online spending, you can add an additional layer of security to your online operations.

Virtual cards for E-commerce platforms

For example, with Equals Money, you can instantly create separate virtual cards for each online platform or subscription used for your dropshipping operations.

Not only does this allow for better monitoring of recurring expenses (such as online store subscriptions), granting dropshippers greater control over their business finances, but it also creates a natural reporting framework, keeping business spending organised and visible. Additionally, as mentioned, digital cards be created solely for one-off purchases or a single type of payment, making it more difficult for unauthorised individuals to gain access to the card details and mitigates any potential risk, should the details become compromised.

For online merchants or platforms that don't accept virtual prepaid cards, virtual debit cards can be generated instead, allowing dropshippers to utilise virtual cards for their online store and e-commerce business.

Selecting the right business account

Selecting the right business account is critical when starting a dropshipping business, especially if you plan to operate across international markets.

A multi-currency business account from Equals Money can greatly simplify payments and transactions in multiple currencies, which is a common need for dropshippers working with suppliers and customers around the world.

With a multi-currency IBAN (compatible with 38 different currencies), avoid the hassle of frequent currency conversions making it easier to manage cash flow and track expenses in different regions. Additionally, access competitive exchange rates for over 100 global currencies with same-day and next-working-day settlements.

By choosing a multi-currency business account, streamline your e-commerce and cross-border trade, make international orders more efficient to handle, pay suppliers in their local currency, and accept payments from customers globally.

Conclusion

Starting a dropshipping business offers flexibility, low overhead costs, and the potential for significant profits if executed correctly. By conducting thorough research and selecting the right business tools, you can lay a strong foundation for success in the ever-evolving world of E-commerce.


This publication is intended for general information purposes only and should not be construed as financial, legal, tax, or other professional advice from Equals Money PLC or its subsidiaries and affiliates.

It is recommended to seek advice from a financial advisor, expert, or other professional. We do not make any representations, warranties, or guarantees, whether expressed or implied, regarding the accuracy, or completeness of the content in the publication.

Centralise your digital spend
Find out more