Accounts
What is currency alignment?
It's where we convert some money to the currency you're paying in to help cover the total payment amount. This happens when there isn't enough money in the payment currency, and you have enough money to pay the rest using other currencies. We could use many currencies to cover the payment.
Example:
Which currencies can do a currency alignment?
Currency alignment is active for all of the 20 card currencies.
What happens with payments made in non-card currencies?
If you use your card to buy something in a non-card currency, there will be an exchange from the base (local) currency on your account. If there isn’t enough money in the base currency to pay for the transaction, then there can be a currency alignment from one or more supported currencies into the base currency.
Turning on currency alignment
Cash withdrawals
Currency alignment must be on if you need to withdraw cash overseas as we charge the fee in your base (local) currency, the currency that your card issued in.
Statements
Currency alignment transactions may show on your statement before the transactions themselves have been completed (as the currency alignment itself has been completed). Please view the transaction activity report to see all transactions including the pending ones.