Why can't I see my card?
You might not be able to see your card if it has been closed. If you have a Spend card and your business has recently upgraded to the new Equals platform, you might find that you are not able to see or use your Spend card.
If this leaves you without a card to use, you will need to get a new Equals card. To do this you will need to sign in to your Equals account. Go to the normal sign-in page, and once you have entered your details you will see the Equals account available for you to select. Go to the Cards page. Choose "Create Card" to order yourself a new card. Individual cards work similarly to Spend cards.
If you do not see this option, you may need someone else in your organisation to order a card for you. Please speak with the person who manages your Equals account to arrange a new card.
